- To all our awesome Apple Service customers :
VPS are registered as a COVID safe business with NSW Health - QR code registration and face masks are currently required for all customers attending our premises for the purpose of dropping off and collecting devices.
- Due to the recent COVID implications surrounding the Northern Beaches, we are doing our best to protect the health of all by minimising the amount of physical interaction. We kindly request that all customers initially contact VPS via phone or email for pre-booking all new Apple service work, as well as arranging drop off, service payment and collection of devices.

02 8977 5555.

- Unfortunately due to the current volume of work already in place, we are unable to take in any new Apple iPhone and Air Pod work until 11th January, but we’ll monitor this and update if there’s any change to this. In the interim, for customers requiring urgent repair on these products only, we recommend contacting Apple at Chatswood for the most efficient turnaround.

Thank you for your understanding and patience during these difficult and often inconvenient times. We are looking forward to a safer, healthier, and happier 2021 for all : )

Apple Warranty Service & Repairs

Warranty Service & Repairs - iMac, MacBook Pro, MacBook Air, MacBook, Mac Pro, Mac Mini (Please note that warranty does not cover software issues, accidental damage, abuse or liquid damage. An assessment fee of $99 will apply if ascertained)

Apple Out of Warranty Service & Repairs

Assessment (Hardware Only) for devices less than three (3) years old that have no accidental damage, abuse or liquid damage
Quick Fix (If the Technician can quickly resolve the issue)
Out of Warranty Assessment (Hardware Only) for devices more than three (3) years old (Fee waived if repair is undertaken) – Includes insurance assessment & letter if required
No-Fault Found (Unable to replicate or find a physical fault)
Labour Rate for first 30 min
Additional Labour Rate (billed in 30 min increments) – Capped at additional 2 hours
MacBook Pro Retina 13" & 15" Battery Replacement and Installation
MacBook Air 2018 / 2019 Battery Replacement and Installation
MacBook Air non-Retina & MacBook Pro 13" and 15" Battery Replacement and Installation
MacBook Pro Retina 13" & 15" 2016 / 2017 / 2018 / 2019 Battery Replacement and Installation

Software / Data Recovery

Software Issues - Booting Issues, Password Reset, Virus & Adware removal, Re-installing Operating System etc.
Mac to Mac Migration
Data Backup / Recovery - Basic - Apple Migration Resources
Data Backup / Recovery - Manual - Manual Copying and / or Using 3rd Party Recovery Software
Data Recovery – Advanced - Deleted Files / Formatted Drive / Bad Sectors / Damaged Drives / Corruptions
Please Call