LINKSYS Cisco SMARTnet Premium - 1 Year Extended Service - Service
Description
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
Specifications
General Information
Manufacturer:
Cisco Systems, Inc
Manufacturer Website Address:
http://www.cisco.com/c/en_au
Brand Name:
Cisco
Service Name:
SMARTnet Premium - Extended Service
Product Type:
Service
Service Information
Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7x4 Hour
Service Details:
SMARTnet Onsite 24x7x4: Four Hour Response for Remedial Hardware Maintenance twenty four (24) hours per day, seven (7) days per week including Cisco observed holidays.
Provided Support:
- Parts Replacement
- Software Update
- Software Upgrade
- Phone Support
- Web Knowledge Base Access
- Diagnosis
- Hardware Maintenance
- Software Maintenance
Service Availability:
- 24 x 7 Phone Support
- 24 x 7 Web Knowledge Base Access
- 24 x 7 Parts Replacement
Service Response Time:
4 Hour - Parts replacement
Service Location:
On-site
Service Duration:
1 Year
Product Supported:
- Catalyst 2960 Plus 48 10/100 PoE + 2 1000BT +2 SFP LAN Base:WS-C2960+48PST-L
- C2960 Plus 48 10/100 PoE +2 1000BT +2 SFP LAN B REFURBISHED:WS-C2960+48PSTL-WS