CISCO SMARTnet - Service
Description
Where next business day delivery is available an advance replacement will ship to arrive the next business day provided that Cisco determination of hardware failure has been made before 3 pm. Depot time, if customer makes a request after 3 pm, Cisco will ship the Advance Replacement the next business day.
Specifications
General Information
Manufacturer:
Cisco Systems, Inc
Manufacturer Website Address:
http://www.cisco.com/c/en_au
Brand Name:
Cisco
Service Name:
SMARTnet
Product Type:
Service
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
8x5 Next Business Day
Provided Support:
- New Releases Update
- Web Knowledge Base Access
- Phone Support
- Parts Replacement
Service Availability:
- 24 x 7 Phone Support
- 8 x 5
- 24 x 7 Web Knowledge Base Access
Service Response Time:
(Next Business Day) - Parts Replacement
Product Supported:
Cisco Nexus 5548 UP Chassis