CISCO SMARTnet - 1 Year Extended Service - Service
Description
Cisco Technical Support Services such as Cisco SMARTnet support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Specifications
General Information
Manufacturer:
Cisco Systems, Inc
Manufacturer Website Address:
http://www.cisco.com/c/en_au
Brand Name:
Cisco
Service Name:
SMARTnet - Extended Service
Product Type:
Service
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Physical
Service Characteristic:
Parts
Service Description:
8x5 Next Business Day
Service Details:
- Software support includes maintenance, minor and major updates for your licensed feature set
- Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
Provided Support:
- Parts Replacement
- Email Support
- New Releases Update
Service Duration:
1 Year