APC Software Support Contract - 1 Year
Description
The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each InfraStruXure Central server appliance and license purchased.
Specifications
General Information
Manufacturer:
American Power Conversion Corp
Manufacturer Website Address:
http://www.apc.com/au
Brand Name:
APC
Service Name:
Software Support Contract
Product Type:
Service
Service Information
Service Main Type:
Technical
Service Sub Type:
Electronic
Service Description:
24x7
Service Details:
Service warranty certificate: Customers receive assistance from the Service Entitlements team to ensure their product is properly recorded An e-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date Software upgrades: Software support contracts entitle customers to all software upgrades and updates, ensuring access to new features and product enhancements 7x24 telephone technical support: Our experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it
Provided Support:
- Software Update
- Phone Support
- Email Support
- Software Support
Service Availability:
24 x 7 Phone Support
Service Duration:
1 Year
Product Supported:
1000 Node InfraStruXure Central