LINKSYS Cisco SMARTnet Extended Service - Service
Description
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
Specifications
General Information
Manufacturer:
Cisco Systems, Inc
Manufacturer Website Address:
http://www.cisco.com/c/en_au
Brand Name:
Cisco
Service Name:
SMARTnet - Extended Service
Product Type:
Service
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7x4 Hour
Service Details:
SMARTnet 24x7x4:
- Advance Replacement parts on a Four-Hour Response basis twenty-four (24) hours per day, seven (7) days per week, including Cisco-observed holidays.
Provided Support:
- Parts Replacement
- Phone Support
- Web Knowledge Base Access
- Software Maintenance
- Software Update
- Remote Diagnosis
- Software Upgrade
- Hardware Maintenance
Service Availability:
- 24 x 7 Phone Support
- 24 x 7 Web Knowledge Base Access
- 24 x 7 Parts Replacement
Service Response Time:
4 Hour - Parts replacement
Product Supported:
Cisco Catalyst Switch: WS-C3650-48PS-S