LINKSYS Cisco SMARTnet - 1 Year Extended Service - Service
Description
SMARTnet gives your IT staff direct, anytime access to Cisco engineers, the Technical Assistance Center (TAC), and an extensive range of online resources. You receive fast, expert technical support, flexible hardware coverage, and smart, personalized capabilities to help you resolve critical network issues.
Specifications
General Information
Manufacturer:
Cisco Systems, Inc
Manufacturer Website Address:
http://www.cisco.com/c/en_au
Brand Name:
Cisco
Service Name:
SMARTnet - Extended Service
Product Type:
Service
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labour
Service Description:
8x5x4 Hour
Service Details:
4-Hour response for Remedial Hardware Maintenance between 9:00 am and 5:00 pm. Depot time the Same Business Day together with Parts, Labor and materials provided Cisco determination that on-site service is required has been made before 1:00 pm Depot Time
Provided Support:
- Software Update
- Software Upgrade
- Phone Support
- Repair
- Parts Replacement
- Installation
- Software Maintenance
Service Availability:
- 24 x 7 Phone Support
- 24 x 7 Web Knowledge Base Access
Service Duration:
1 Year
Product Supported:
Cisco 2901 UC Sec. Bundle, PVDM3-16, UC and SEC License P