LINKSYS Cisco SMARTnet - 1 Year Extended Service - Service
Description
SMARTnet gives your IT staff direct, anytime access to Cisco engineers, the Technical Assistance Center (TAC), and an extensive range of online resources. You receive fast, expert technical support, flexible hardware coverage, and smart, personalized capabilities to help you resolve critical network issues.
Specifications
General Information
Manufacturer:
Cisco Systems, Inc
Manufacturer Website Address:
http://www.cisco.com/c/en_au
Brand Name:
Cisco
Service Name:
SMARTnet - Extended Service
Product Type:
Service
Service Information
Service Main Type:
Replacement
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7x4 Hour
Service Details:
Advance replacement of parts on a 4 hour response basis, 24 hours per day, 7 days per week including Cisco observed holidays
Provided Support:
- Phone Support
- Parts Replacement
- Software Maintenance
- Software Update
- Software Upgrade
- Web Knowledge Base Access
Service Response Time:
4 Hour - Parts replacement
Service Duration:
1 Year
Product Supported:
- BOM LEVEL BULK PACK PID FOR -N
- 802.11a/g/n Controller-based AP with CleanAir; Int Ant; N Reg Domain