HP Care Pack Hardware Support with Defective Media Retention - 3 Year Extended Service - Service
Description
HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.
Specifications
General Information
Manufacturer:
Hewlett-Packard
Manufacturer Website Address:
http://www.hp.com/au/
Brand Name:
HP
Service Name:
Care Pack Hardware Support with Defective Media Retention - Extended Service
Product Type:
Service
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labour
Service Description:
9x5 Next Business Day
Service Details:
- Remote problem diagnosis and support
- Onsite hardware support
- Materials included
Provided Support:
- Defective Media Retention
- Firmware Updates
- Phone Support
- Repair
- Parts Replacement
- Remote Diagnosis
Service Availability:
- 9 x 5 Parts Replacement
- 9 x 5 Repair
- 24 x 7 Phone Support
Service Response Time:
(Next Business Day) - Repair & Parts Replacement
Service Location:
On-site
Service Duration:
3 Year
Product Supported:
HP Folio 13 Notebook PC