HP Care Pack - 4 Year
This product has been discontinued by the manufacturer
Please visit
HP Warranties & Servicesfor alternative options.
Description
Increase equipment availability and productivity with round-the-clock on-site and remote support for your HP hardware, as well as selected multivendor equipment.
Specifications
General Information
Manufacturer:
Hewlett-Packard
Manufacturer Website Address:
http://www.hp.com/au/
Brand Name:
HP
Service Name:
Care Pack
Product Type:
Service
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labour
Service Description:
24x7x4 Hour
Service Details:
Remote problem diagnosis and support: HP Services uses electronic remote support tools to isolate your problem and facilitate resolution. 4-hour on-site response 24x7x365: For issues that cannot be resolved remotely, an authorized HP Services representative arrives at your site within 4 hours after your call has been logged. Service is available around-the-clock every day, including all holidays. HP Services returns your covered hardware to operational condition, repairing or replacing components or entire units as necessary. Your coverage includes all required parts and materials. Defective Media Retention Service:A standard hardware warranty or service contract requires payment for a replacement part if a defective one is not returned to HP. This option lets you protect sensitive data by keeping your defective disk, without paying for the replacement.
Provided Support:
Remote Diagnostic
Service Availability:
24 x 7
Service Response Time:
4 Hour
Service Location:
On-site
Service Duration:
4 Year
Product Supported:ProLiant DL180 G5 ProLiant DL185 G5 ProLiant DL180 G6 ProLiant DL180se G6