CISCO SMARTnet - 1 Year Extended Service - Service
Description
Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
Specifications
General Information
Manufacturer:
Cisco Systems, Inc
Manufacturer Website Address:
http://www.cisco.com/c/en_au
Brand Name:
Cisco
Service Name:
SMARTnet - Extended Service
Product Type:
Service
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labour
Service Description:
8x5x4 Hour
Provided Support:
- Repair
- Parts Replacement
- Software Update
- Software Upgrade
- Software Maintenance
- Hardware Maintenance
- Web Knowledge Base Access
- Phone Support
Service Availability:
- 8 x 5 Repair
- 8 x 5 Parts Replacement
- 24 x 7 Phone Support
Service Response Time:
4 Hour - Repair & Parts Replacement
Service Location:
On-site
Service Duration:
1 Year
Product Supported:
Cisco UCS C220 M3 High-Density Rack: UCSC-DBUN-C220-112