APC Warranty Extension Service Plan - 1 Year - Warranty
Description
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.
Specifications
General Information
Manufacturer:
American Power Conversion Corp
Manufacturer Website Address:
http://www.apc.com/au
Brand Name:
APC
Service Name:
Warranty Extension Service Plan
Product Type:
Warranty
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Details:
Experienced Certified Field Service Engineer:
- Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today
- Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it
- Travel and labor expenses are included in most service contracts
- Please see the statement of work for the service specifics
- If you are like most businesses, you want your systems up and running during your busiest hours
- In order to accommodate your busy schedule, APC offers an option to schedule services off hours
- We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money
- While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken
- Replacement parts & components are included with some service contracts
- Please see the statement of work for service specifics
- In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity
- Provides a detailed report of work performed including recommendations for service to ensure optimal performance
- While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance
Provided Support:
- Testing
- Troubleshooting
- Inspection
Service Location:
On-site
Service Duration:
1 Year
Product Supported:
1 x APC Galaxy 3500 or SUVT External Battery Frame