APC 1P Advantage Plan - 1 Year - On-site - Maintenance - Parts & Labour - Physical Service
Description
Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.
Specifications
General Information
Manufacturer:
American Power Conversion Corp
Manufacturer Website Address:
http://www.apc.com/au
Brand Name:
APC
Service Name:
1P Advantage Plan
Product Type:
Service
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Physical
Service Characteristic:
Parts & Labour
Service Details:
Flexible on site response times:
- Choose an on site response time that best meets your business requirements and budget
- Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today
- Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics
- Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics
- In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity
- Provides a detailed report of work performed including recommendations for service to ensure optimal performance
- Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it
- While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance
Provided Support:
- Parts Replacement
- Repair
- Inspection
- Testing
- Diagnosis
Service Response Time:
(Next Business Day)
Service Location:
On-site
Service Duration:
1 Year
Product Supported:
APC Smart-UPS 8K-10K