HP Intelligent Management Center - Licence
Description
Overview
HP Intelligent Management Center (IMC) Service Operation Management (SOM) Software focuses on operations and management flow to provide full IT lifecycle management. It allows IT organizations to adhere to ITIL v3.0, including IT services such as policy design, operation, and improvement. Through flow management, SOM software provides controls, measures, and audit capabilities for configuration changes, fault identification, and recovery. Based on a unified configuration management database (CMDB), SOM software provides configurable flows and options for self-service, as well as management of asset configuration, change, fault events, problem recognition, and auto-generation of a knowledge base. Self-service reduces IT involvement by allowing end users to recognize known network issues as well as to create and track service requests. SOM software integrates with the HP IMC platform to correlate information about network performance, traffic flows, and user controls.
Features
Management
• Complete service operation flow management: SOM software provides lifetime management of IT network operations from ticket creation, status checks, and execution to resolution, close, and after-audit operations
Warranty and support
• Electronic and telephone support: limited electronic and telephone support is available from HP; to reach our support centers, refer to www.hp.com/networking/contact-support; for details on the duration of support provided with your product purchase, refer to www.hp.com/networking/warrantysummary
HP Intelligent Management Center (IMC) Service Operation Management (SOM) Software focuses on operations and management flow to provide full IT lifecycle management. It allows IT organizations to adhere to ITIL v3.0, including IT services such as policy design, operation, and improvement. Through flow management, SOM software provides controls, measures, and audit capabilities for configuration changes, fault identification, and recovery. Based on a unified configuration management database (CMDB), SOM software provides configurable flows and options for self-service, as well as management of asset configuration, change, fault events, problem recognition, and auto-generation of a knowledge base. Self-service reduces IT involvement by allowing end users to recognize known network issues as well as to create and track service requests. SOM software integrates with the HP IMC platform to correlate information about network performance, traffic flows, and user controls.
Features
Management
• Complete service operation flow management: SOM software provides lifetime management of IT network operations from ticket creation, status checks, and execution to resolution, close, and after-audit operations
Warranty and support
• Electronic and telephone support: limited electronic and telephone support is available from HP; to reach our support centers, refer to www.hp.com/networking/contact-support; for details on the duration of support provided with your product purchase, refer to www.hp.com/networking/warrantysummary
Specifications
General Information
Manufacturer:
Hewlett-Packard
Manufacturer Website Address:
http://www.hp.com/au/
Brand Name:
HP
Product Name:
Intelligent Management Center
Distribution Media/Method:
Electronic
Product Type:
Software Licensing
Product Information
Software Name:
Intelligent Management Center
Licence Information
Licence Type:
Licence
Licence Pricing:
- Standard