With all Apple Store's closing amid the Coronavirus pandemic, the Service Centre has been inundated with an overwhelming amount of jobs to the point where repairs can take 7 business days.

Due to this, we have temporarily disabled the online booking service. If you would like to book a job in for service, if you have any questions about servicing an iOS or MacOS product, please send an email to

We have also introduced a 'Zero Contact' policy, with any new devices being dropped off for service going into quarantine for atleast 3 days. This is to ensure the health and safety of our staff and to make sure the service arm is not compromised with infection.

With the tools required to complete jobs effectively, there is unfortunately no other way for us to be able to fast-track these repairs.

Apart from the delays for turning around a service job, the rest of our terms are unchanged and can be viewed below or from the sidebar.

We appreciate your patience during this time.


VPS for all Apple warranty & out of warranty repairs, service and upgrades

Does your Apple product need repair, service or an upgrade? VPS is an Apple Authorised Service Provider and we would love to help you.

Whether your Mac, iPhone, iPad, iPod, Apple Watch or Beats is in warranty or out of warranty, you can be assured our dedicated Apple Certified Technicians will give your Apple product the best treatment possible.

All repairs are performed at our specialised Apple Repair Centre which is located in Warriewood on the Northern Beaches. No appointment is necessary, simply just pop in between 9am-5pm or give us a call to discuss courier options.


Capped labour rates for Apple out of warranty repairs and service

We know that there is nothing worse than getting unexpected charges. All labour charges for out of warranty repairs are capped, offering you peace of mind.


Fast 2 Day Turn Around Time

Vital is part of our philosophy not just our name, our internal service level is to turnaround all Mac repairs within 2 business days*

*providing apple have replacement parts in stock.


Experts at SD card and optical disk removal

Is there a foreign object stuck in your optical drive? We can remove this for you.


Data recovery experts

VPS have extensive experience in recovering data from corrupted or formatted hard drives.


Insurance quotes and accidental damage etc.

Being an Authorised Apple Reseller and Service Provider, VPS are happy to assist with your insurance claim for damaged Apple products.