LINKSYS Cisco SMARTnet - 1 Year - Service

CON-SNTP-B22M3U
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Description

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

Specifications

General Information

Manufacturer:
Cisco Systems, Inc
Manufacturer Website Address:
http://www.cisco.com/c/en_au
Brand Name:
Cisco
Service Name:
SMARTnet
Product Type:
Service

Service Information

Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7x4 Hour
Service Details:
SMARTnet 24x7x4:
  • Advance Replacement parts on a Four-Hour Response basis twenty-four (24) hours per day, seven (7) days per week, including Cisco-observed holidays.
Provided Support:
  • Hardware Maintenance
  • Software Maintenance
  • Parts Replacement
  • Software Update
  • Software Upgrade
  • Diagnosis
  • Phone Support
  • Web Knowledge Base Access
Service Availability:
  • 24 x 7 Phone Support
  • 24 x 7 Web Knowledge Base Access
  • 24 x 7 Parts Replacement
Service Response Time:
4 Hour - Parts replacement
Service Duration:
1 Year
Product Supported:
Cisco UCS B22 M3 Blade Server w/o CPU, mem, HDD, mLOM/mezz (UPG): UCSB-B22-M3-U