VPS for all Apple warranty & out of warranty repairs, service and upgrades
Does your Apple product need repair, service or an upgrade? VPS is an Apple Authorised Service Provider and we would love to help you.
Whether your Mac, iPhone, iPad, iPod, Apple Watch or Beats is in warranty or out of warranty, you can be assured our dedicated Apple Certified Technicians will give your Apple product the best treatment possible.
All repairs are performed at our specialised Apple Repair Centre which is located in Warriewood on the Northern Beaches. No appointment is necessary, simply just pop in between 9am-5pm or give us a call to discuss courier options.
Free Apple software diagnosis on all out of warranty Apple products*
We will diagnose the problem with your out of warranty Apple product and provide a quotation to repair the product.
* Excludes accidental damage.
Free data transfer for all warranty or out of warranty hard drive replacements/upgrades*
Software related problems are not covered by the standard Apple Limited Warranty or AppleCare Warranty. Some Apple Authorised Service Providers may charge additionally for this service. However, VPS like to provide the best service experience and will do our best to ensure that when your Apple Desktop, MacBook or MacBook Pro has a hard drive replacement, that we will transfer the existing system to the replacement hard drive. Your system will be as it was before at no additional charge.
* This excludes hard drives that have corruption that prevents cloning the drive. Please refer to our pricelist for data recovery rates.
** This also excludes hard drives that cannot be detected or have other hardware faults.
Fast two-day turnaround
VPS strives to offer the quickest repair turnaround possible, without sacrificing the quality of our work. Our internal service level is to turnaround all Apple repairs within 2 business days*
* Providing Apple have replacement parts in stock.
Capped labour rates for Apple out of warranty repairs and service
We know that there is nothing worse than getting unexpected charges. All labour charges for out of warranty repairs are capped, offering you peace of mind.
Experts at SD card and optical disk removal
Is there a foreign object stuck in your optical drive? We can remove this for you.
Data recovery experts
VPS have extensive experience in recovering data from corrupted or formatted hard drives.
Insurance quotes and accidental damage etc.
Being an Authorised Apple Reseller and Service Provider, VPS are happy to assist with your insurance claim for damaged Apple products.
Apple Service Centre undercover drive-through
Sometimes it’s not easy to find street parking and then having to carry your Apple product to our door, especially if it’s raining. Why not take advantage of our Apple Service Centre drive-through? Simply drive down the ramp and an Apple Technician can meet you downstairs.